Utility Equipment Parts, LLC

Bucket Truck Parts and Accessories for Altec, Hi-Ranger, Pengo, Teco, Terex, and Other Brands

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You are here: Home / Testimonials / Great Customer Service

Great Customer Service

June 26, 2018 by

Great customer service! I was lost on the part numbers they walked me right through it and what I needed. UEP even sent me a blue print of the assembly.

Great job guys.

Scotty SorrellsAlways MovingHenderson KY

Filed Under: Bucket Trucks, Parts and Accessories, Reviews

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Service Reviews

Great Customer Service
Great customer service! I was lost on the part numbers they walked me right through it and what I needed. UEP even sent me a blue print of the assembly. Great job guys.

Scotty SorrellsAlways MovingHenderson KY

Very satisfied
We were very satisfied with Utility Equipment Parts. Tim and Terry were very knowledgeable and friendly. They were able to answer all our questions.

W. WalstonRC Tree Service

Very Satisfied, Very Helpful
I was very satisfied with Utility Equipment Part’s response time and they were able to answer any technical questions I had. Terry Rich was very helpful, even taking my call after hours on the weekend. I would recommend UEP to other utility truck owners/operators because of their service.

Richard PotockiIndependent Owner/Operator

Puts Forth the Effort to Make Sure Customers are Happy
Hey Tim. Thanks for the follow up call yesterday. Nice to see another small business that puts forth the effort to make sure customers are happy. My dad and brother now have your contact info as well. The parts worked and thanks for the break down pics.

Chris WaltonWalton Tree & StumpOrion, IL

UEP Folks Respond ASAP
I order bucket truck parts from many different suppliers on a daily basis. Sad to say but we have some local vendors in Hawaii that take a week to get back to us, and even though we are 6 hours difference the UEP folks respond asap. Thanks again for your Awesomeness!

Vida WorkmanWayne’s EnterprisesLihue, Hawaii

Quick and Easy!
The team at Utility Equipment Parts was quick and easy to deal with. We purchased a roller that makes it easier to pull/rewind our winch rope when we are done using it. They were able to answer our technical questions and the response time was great. We would recommend them to other utility truck owners/operators.

Klay JohnsonCity of TiptonIndiana

5 Star Response Time
Utility Equipment Parts gave us 5 Star response time. They were very knowledgeable and I would definitely recommend them to other operators. I can’t think of anything they could do to improve their service.

Greg HolleyHolley's Tree Service

UEP Helped When No One Else Could
UEP was able to help us when no one else could. I sent them a picture of the broken leveling cables on my Hi-Ranger bucket truck, and without knowing the model number or serial number, they found the cables I needed. I am now handing out UEP’s business card to my friends in the New Jersey tree business.

Jason HoffmanJD's Landscaping & Lawn Service, Inc.Medford, New Jersey

Outstanding Service!
Utility Equipment Parts answered our technical questions and provided us with prompt service. We would recommend them to other utility operators.

A. MerculiefTDX Power, Sand Point Generating LLC

Really helpful and expedient
We had a good experience with Utility Equipment Parts when purchasing a replacement rotary joint for a bucket truck. Not only are the UEP Guys very friendly, the UEP team was really helpful and expedient. They answered any technical questions we had. I would recommend them to other utility truck owners and operators.

Scott SeveskaS & S Automotive Solutions

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UEP offers Quality & Safety

Utility Equipment Parts has a national reputation for our bucket truck parts accessories knowledge and service. We know the utility industry and will find you the right bucket truck parts and accessories. Learn more:

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