Utility Equipment Parts, LLC

Bucket Truck Parts and Accessories for Altec, Hi-Ranger, Pengo, Teco, Terex, and Other Brands

Phone: 877-761-5940 Phone: 262-594-5964 Contact Us Online
  • Buckets & Liners
    • Buckets & Liners
    • Bucket Truck Parts & Accessories
  • Augers
    • Digger Derricks
    • Pengo Augers & Accessories
    • Augers & Auger Tooling
  • Accessories
    • Manuals
    • Nylaflow Tubing
    • Winch Ropes
    • DICA Outrigger Pads
    • Lighting
    • Stanchions and Reels
    • Tiiger Pole Pullers
    • Tiiger Pole Puller Accessories
  • Valve Refurb
  • UEP Blog
  • About UEP
    • Read More About UEP
    • UEP Service Area
    • UEP Reviews
    • Review the UEP Guys
  • Manufacturers
  • Contact
You are here: Home / About UEP

About UEP

Learn more about Utility Equipment Parts and how we do business.

All about UEPUtility Equipment Parts, LLC (UEP) is a family-owned business.  Our pledge is to provide prompt, responsive service … guaranteed every day. We understand that a down truck hurts your business and we commit to being there to answer your call or email. Our goal is to make you a repeat customer, like over 90% of our current customers.

UEP has been in business since 2009. The business was started in Wisconsin but our office is now in Akron, Ohio. We supply utility truck parts to:

  • United States
  • US Territories such as Puerto Rico, Marianas, Guam, etc.
  • Canada
  • Caribbean
  • Central America
  • South America

We offer parts and accessories for over 30 manufacturers and also carry aftermarket parts. The UEP Guys handle everything from large parts for cranes or digger derricks to small bucket covers.

Warranties

Warranties are product specific; most manufacturers offer limited one-year warranties.

Payment Methods  

  • We accept all major credit cards
  • For larger orders we accept wire transfers to our bank account
  • We also offer Net 30 payment terms upon credit approval

Once your order has shipped, our accounts receivable department will send an invoice via email or regular USPS mail if you prefer. The invoice will show the status of the order. If paid by credit card, the invoice will show “Paid.” If Net 30 terms apply, the invoice will show the due date.

Shipping & Handling

We will strive to get your shipment to you quickly and cost effectively. We use different carriers and choose the best carrier for the job.

  • Package-sized shipments we use UPS or FedEx
  • Larger items we will ship via common carrier
  • Certain items the US Postal Service is the best option

Overnight shipping is available for most items.

Returns 

All returns must be pre-approved, and be within 60 days of the shipping date. A restocking fee may apply.

For credit card orders we will refund the charge to your credit card; for cash orders a refund check will be issued. In both cases proof of refund will be sent to you.

Contact Us

We welcome your questions and comments. If you are seeking a price quote please call or email.

  • Address: Utility Equipment Parts, LLC, Akron, Ohio 44313
  • Phone: 262-594-5964 … OR 877-761-5940
  • Email: tim@ueparts.com
  • Online: use our web form

 

Utility Equipment Parts, LLC

Office Information

  • • Location: Akron, OH
  • • Hours: Call or email us any time
  • • We are open 24/7/365

How to Contact Us

  • Toll Free: 877-761-5940
  • Phone: 262-594-5964

What can the UEP Guys find for you today?

Testimonials

See more reviews of UEP's service

UEP Folks Respond ASAP

I order bucket truck parts from many different suppliers on a daily basis. Sad to say but we have some local vendors in Hawaii that take a week to get back to us, and even though we are 6 hours difference the UEP folks respond asap.

Thanks again for your Awesomeness!

Vida Workman
Wayne’s Enterprises, Lihue Hawaii

Review our Service on Google

Tell others about your UEP experience. Please click the stars to review us on Google.Give us 5 Stars

Recent Blog Posts

Revisiting Utility Auger Parts

February 8, 2024 By UEP Guys

We seem to be receiving a lot of calls for augers lately. Let's take another look at utility augers and auger parts. Utility Digger Derricks use … [Read More...]

Utility Equipment Parts, LLC

Office Information

  • Location: Akron, OH
  • Hours: Call or email us any time
  • We are open 24/7/365

How to Contact Us


  • Phone: 877-761-5940
  • Phone: 262-594-5964
  • Contact Us Online

Service Reviews

Very Satisfied, Very Helpful

I was very satisfied with Utility Equipment Part’s response time and they were able to answer any technical questions I had.  Terry Rich was very helpful, even taking my call after hours on the weekend. I would recommend UEP to other utility truck owners/operators because of their service.

Richard Potocki
Independent Owner/Operator

Tell others about your UEP experience.
Please click the stars to review us on Google.Give us 5 Stars

Contact Us Today!

Connect with us to order parts for your bucket truck or digger derrick.

Phone: 877-761-5940

Phone: 262-594-5964
Contact Us Online

Review us on Google

If you were happy with our service, please tell others about your UEP experience.
Please click the stars to review us on Google.Give us 5 Stars

Utility Truck Parts, Accessories & Services

  • • Buckets and Liners
  • • Bucket Truck Parts
  • • Augers and Auger Tooling
  • • Digger Derrick Parts
  • • Manuals
  • • Nylaflow Tubing
  • • Outrigger Pads
  • • Tiiger Pole Pullers
  • • Valve Rebuilds
  • • Winch Ropes

 

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