Utility Equipment Parts, LLC

Bucket Truck Parts and Accessories for Altec, Hi-Ranger, Pengo, Teco, Terex, and Other Brands

Toll Free: 877-761-5940 Phone: 262-594-5964 Contact Us Online
  • Bucket Trucks
    • Buckets & Liners
    • Bucket Truck Parts & Accessories
  • Digger Derricks
    • Digger Derricks
    • Pengo Auger Accessories
    • Augers & Tooling
  • Accessories
    • Manuals
    • Nylaflow Tubing
    • Winch Ropes
    • DICA Outrigger Pads
    • Lighting
    • Stanchions and Reels
    • Tiiger Pole Puller Accessories
  • Valve Rebuild
  • UEP Blog
  • About UEP
    • Read More About UEP
    • UEP Service Area
    • UEP Reviews
    • Review the UEP Guys
  • Manufacturers
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You are here: Home / About UEP

About UEP

Learn more about Utility Equipment Parts and how we do business.

All about UEPUtility Equipment Parts, LLC (UEP) is a family-owned business.  Our pledge is to provide prompt, responsive service … guaranteed every day.  We understand that a down truck hurts your business and we commit to being there to answer your call or email.  Our goal is to make you a repeat customer, like over 90% of our current customers.

UEP has been in business since 2009.  The business was started in Wisconsin but its office is now in Alliance OH which is located between Akron, Ohio and Pittsburgh, Pennsylvania.  We supply utility equipment parts to:

  • United States and its territories such as Puerto Rico, Marianas, Guam, etc.
  • Canada
  • Caribbean
  • Central America
  • South America

We offer parts and accessories for over 30 manufacturers and also carry aftermarket parts. The UEP Guys handle everything from large parts for cranes or digger derricks to small bucket covers.

Warranties

Warranties are product specific; most manufacturers offer limited one-year warranties.

Payment Methods  

  • We accept all major credit cards.
  • For larger orders we accept wire transfers to our bank account.
  • We also offer Net 30 payment terms upon credit approval.

Once your order has shipped, our accounts receivable department will send an invoice via email or regular USPS mail if you prefer.  The invoice will show the status of the order.  If paid by credit card, the invoice will show “Paid.” If Net 30 terms apply, the invoice will show the due date.

Shipping & Handling

We will strive to get your shipment to you quickly and cost effectively.  We use different carriers and choose the best carrier for the job.

  • package-sized shipments we use UPS or FedEx
  • larger items we will ship via common carrier
  • certain items the US Postal Service is the best option.

Overnight shipping is available for most items.

Returns 

All returns must be pre-approved, and be within 60 days of the shipping date.  A restocking fee may apply.

For credit card orders we will refund the charge to your credit card; for cash orders a refund check will be issued.  In both cases proof of refund will be sent to you.

Contact us

We welcome your questions and comments.  If you are seeking a price quote please call or email.

  • Address: Utility Equipment Parts, LLC, Cranberry Township, PA 16066
  • Phone: 262-594-5964 … Toll Free 877-761-5940
  • Email: tim@ueparts.com or terry@ueparts.com
  • Online: use our web form.

 

Business Hours

  • • Monday - Saturday
  • • Closed on Sundays
  • • 8am - 6pm EST

What can the UEP Guys do for you today?

Testimonials

See more reviews of UEP's service

Wow. Fast, professional service!

At no cost? Something is definitely off with the world. I was expecting something very different. It is comforting to know that there remain a few businesses and people in the world willing to actually HELP others in need. I enjoy spending my $ with people and companies that provide great customer service.

Alex Bowlds

Review our Service on Google

Tell others about your UEP experience. Please click the stars to review us on Google.Give us 5 Stars

Recent Blog Posts

Have you seen these 10 interesting, bucket truck-related items?

May 10, 2022 By UEP Guys

UEP addresses some pretty important and serious topics in our blogs but sometimes you just want to have fun.  We decided to take a month off from the … [Read More...]

Contact Us Today!

Connect with us to order parts for your bucket truck or digger derrick.

Toll Free: 877-761-5940

Phone: 262-594-5964
Contact Us Online

Review us on Google

If you were happy with our service, please tell others about your UEP experience.
Please click the stars to review us on Google.Give us 5 Stars

Utility Truck Parts, Accessories & Services

  • • Buckets and Liners
  • • Bucket Truck Parts
  • • Augers and Auger Tooling
  • • Digger Derricks
  • • Manuals
  • • Nylaflow Tubing
  • • Outrigger Pads
  • • Tiiger Pole Pullers
  • • Valve Rebuilds
  • • Winch Ropes

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