Response time was incredible...it was almost instant
After stumbling and fumbling around on the internet looking for parts I found UEP…. they don’t waste my time, they augment my lack of technical knowledge, they find the parts I need in a surprisingly fast time and their prices are more than reasonable….I see no need to look elsewhere any longer. I am a “totally satisfied customer” and I don’t say that very often.
The tech help I got was what I think puts UEP a tier above other suppliers I have dealt with
I would recommend UEP because I know the frustration of wild goose chasing materials. They make it easy.
Great Response Time
Utility Equipment Parts did a good job and provided great response time. They were able to answer our questions; customer support was one of the best things about working with UEP. We would recommend them to other utility truck owners.
Definitely a great company to work
UEP is friendly, answered all my questions and even double checked my order before it was shipped out. They returned my call right away and sent product in a timely manner. Definitely a great company to work with I appreciate doing business with you. I would recommend UEP to other utility truck owners/operators
Thank you Tim for your help!
@ Hunters Resort
Really helpful and expedient
We had a good experience with Utility Equipment Parts when purchasing a replacement rotary joint for a bucket truck.
Not only are the UEP Guys very friendly, the UEP team was really helpful and expedient.
They answered any technical questions we had. I would recommend them to other utility truck owners and operators.
Quick and Easy!
The team at Utility Equipment Parts was quick and easy to deal with. We purchased a roller that makes it easier to pull/rewind our winch rope when we are done using it. They were able to answer our technical questions and the response time was great. We would recommend them to other utility truck owners/operators.
5 Star Response Time
Utility Equipment Parts gave us 5 Star response time. They were very knowledgeable and I would definitely recommend them to other operators. I can’t think of anything they could do to improve their service.
They were understanding and helpful.
I would recommend UEP to other utility truck owners because UEP gave us great response time and were able to answer our technical questions. They were understanding and helpful.
Good service, I would recommend them.
The UEP Team provided good service.
I was satisfied with their response time and ability to answer technical questions.
I would definitely recommend them to other operators.
Your hard work is paying off for us
We got my 2nd tree truck running 100 percent from the parts you got us and your hard work is paying off for us.
We are very happy with your service. Thank you.
Got the parts in less than 24 hours
If you asked me what was the best thing about working with Utility Equipment Parts.I’d have to say it was a toss up between the personal service I received and the speed in which I received the order…I seriously got the parts before the email confirmation…less than 24 hours. Thanks!
Puts Forth the Effort to Make Sure Customers are Happy
Hey Tim. Thanks for the follow up call yesterday.
Nice to see another small business that puts forth the effort to make sure customers are happy.
My dad and brother now have your contact info as well. The parts worked and thanks for the break down pics.
Very Satisfied, Very Helpful
I was very satisfied with Utility Equipment Part’s response time and they were able to answer any technical questions I had. Terry Rich was very helpful, even taking my call after hours on the weekend. I would recommend UEP to other utility truck owners/operators because of their service.
We were extremely satisfied with UEP response time.
Utility Equipment Products was very prompt and worked to get items expedited even over the holidays when manufacture was closed. They were able to get items shipped directly to our needed location when no other supplier would.
We would recommend UEP to other companies because their buckets were very reasonable on pricing and the customer service was tremendous. The installer even said he preferred UEP’s product to [original] manufacturers.
We were very satisfied with Utility Equipment Parts. Tim and Terry were very knowledgeable and friendly. They were able to answer all our questions.
Utility Equipment Parts answered our technical questions and provided us with prompt service. We would recommend them to other utility operators.
UEP Helped When No One Else Could
UEP was able to help us when no one else could. I sent them a picture of the broken leveling cables on my Hi-Ranger bucket truck, and without knowing the model number or serial number, they found the cables I needed. I am now handing out UEP’s business card to my friends in the New Jersey tree business.
Great Customer Service
Great customer service! I was lost on the part numbers they walked me right through it and what I needed. UEP even sent me a blue print of the assembly.
Great job guys.
UEP Folks Respond ASAP
I order bucket truck parts from many different suppliers on a daily basis. Sad to say but we have some local vendors in Hawaii that take a week to get back to us, and even though we are 6 hours difference the UEP folks respond asap.
Thanks again for your Awesomeness!